We deploy a market-proven set of methods and tools to understand organizations and hierarchize their priorities (e.g. optimizing costs, boosting innovation, attracting talent, improving staff well-being) to inform design.
People know best what they do and how the physical environment supports or hinders their performance. Engaging different levels of an organization provides a fuller picture of current and future work practices. Moreover, involving staff in the strategy and design processes fosters ownership of outcomes.
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