User engagement-led process: inPLACE STRATEGY

OUR APPROACH

OUR ENGAGEMENT-LED PROCESS:

Helps projects achieve their goals

Creates solutions bespoke to your organization and people

Aligns both stakeholders and project teams

Reduces risk of late discussions or delayed decisions causing costly redesign

Enables integrated planning for space, technology, ops and culture change

OUR TYPICAL PROCESS

We support clients at all project stages, from project mobilization to post-occupancy evaluation (POE).

PROJECT KICK-OFF

Mobilize & align

on project objectives

VISIONING &
USER RESEARCH

Collect data

to inform decisions

STRATEGY
DEVELOPMENT

Define opportunities

for stakeholders & designers

STAKEHOLDER
MARKETING

Build alignment

on future solutions

DESIGN REVIEWS

Realize the strategy

design & construct

POST-OCCUPANCY EVALUATION (POE)

Measure success

& monitor

SCALABLE STRATEGIC SERVICES

We recognize every project is unique, and the amount of money or time available will vary.

The more engagement activities, the more robust and bespoke our solutions can be.

That said, our Rapid Engagement approach enables us to quickly get under the skin of an organization to propose solutions that will better suit it.

We can structure our service and deliverables to meet your needs, budget and timescale.

Both example processes below are scalable. Get in touch to discuss.

TYPICAL ENGAGEMENT PROCESS

Average 12 weeks

2 weeks mobilization

6 weeks of stakeholder engagement

4 weeks of creation and reporting

Benefits:

Robust, detailed strategy bespoke to your organizations needs

Time for key stakeholders to align on vision & recommendations

Your people feel more included in the process and the outcomes

RAPID ENGAGEMENT PROCESS

Average 4 weeks

1 weeks mobilization

1 weeks of stakeholder engagement

2 weeks of creation and reporting

Benefits:

Sped-up decision making and quicker to start design

Sense check of your organization's needs and future

As people’s engagement opportunities are limited, likely requires more change management effort for successful outcomes.

Our process begins with understanding your organization and people.

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